Since its establishment, GST’s corporate culture has been geared towards the personalisation of customer services.

Which industrial group has not encountered difficulties with its suppliers as a result of different corporate approaches linked to the habits and customs specific every country?

Whereas large groups are forced to over-standardise their working procedures, GST, a medium-sized structure among the giants, is able to dialogue with its customers and to respond to their specific needs, constraints and specificities and to adapt services accordingly. …

In this context, the advantages of using a transport company providing tailor-made solutions are clearly evident.

Providing tailor-made solutions requires implementation of an efficient quality policy.

Our locations are ISO certified or in the process of becoming certified.

On top of this, given our customers’ requirements in terms of industrial flow, we provide overall logistics management – no sub-contracting is used during the process, which is entirely implemented internally.

Sub-contracting is therefore almost entirely absent from the GST Group’s activities (<2%).

Accordingly, we maintain around-the-clock infrastructure capabilities, human resources, a fleet of vehicles and an IT system, which is geared to the specific requirements of our customers.

We pledge to our customers:

      - to listen to them attentively
      - to minutely analyse their specifications
          and to respond as best we can to their
          needs and expectations
      - to fulfil our role as key advisors to the
          Supply Chain Management department
      - to adapt our organisation in order to
         answer to our customers’ needs .